Hotel Bristol Palace, Genoa ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Via XX Settembre 35, Genoa, Italy, 16121

Hotel Bristol Palace offers a blend of historic sophistication and modern amenities at this elegant 5-star property, situated in the Centro Est district. Guests appreciate its on-site Giotto Restaurant, which features an outdoor terrace, and well-appointed rooms equipped with contemporary comforts. The hotel is a short distance from Genoa's most significant attractions, including the Aquarium and Ducal Palace.

Rooms & Amenities

The Hotel Bristol Palace features 133 rooms and 5 suites with air conditioning, WiFi, minibars, and flat-screen TVs equipped with free Sky channels. A family room can be created from two interconnected rooms. Each soundproofed accommodation combines historical charm with modern conveniences.

Dining & Gastronomy

Dining at Hotel Bristol Palace centers around the Giotto Restaurant, famous for its commitment to Ligurian cuisine and seasonal outdoor terrace dining. Rich breakfast options cater to various dietary needs, including gluten-free items. The restaurant showcases traditional dishes such as Ligurian-style octopus and Cappon magro.

Business & Services

Hotel Bristol Palace provides facilities for business travelers, including 10 meeting rooms that accommodate up to 200 people. The hotel supports eco-friendly initiatives by implementing energy-saving measures and encouraging responsible waste management. A private garage with valet service is available for guests.

Location & Access

The hotel is well-positioned for exploring local landmarks like the Genoa Aquarium and San Lorenzo Cathedral, both within walking distance. Various public transport options are convenient, including the De Ferrari metro station and local bus stops. It's also pet-friendly, welcoming small and medium dogs for a fee.

“The hotel's location is perfectly central, making it easy to walk to all the main attractions and enjoy local dining.”view full review

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“A charming hotel with exceptional service and great location.” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Private parking is possible at a location nearby (reservation might be needed) at EUR 29 per day.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Bristol Palace guests are invited to a full breakfast served for free.

There are no extra beds provided in a room.

Pets are allowed on request.

English, German, Spanish, Italian

Number of floors:6

Number of rooms:169

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room

Max:

3 persons

28 m²

Bed options:

1 Single Bed or 1 Double Bed

City view

Shower

Heating

room details

Check Prices

Quadruple Room

Max:

4 persons

35 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

Check Prices

Suite

Max:

4 persons

50 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Genoa200 m

Airports

Cristoforo Colombo (GOA) 9.1 km

Train

Genova Brignole900 m

Genova Piazza Principe 1.7 km

Underground

De Ferrari metro200 m

Sarzano/Sant'Agostino metro500 m

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively spacious and well-appointed, complete with complimentary water and darkening curtains for a perfect night's sleep.” view full review

Modern Bathrooms

“I loved the bathroom's modern design and spacious layout, making it a good place to unwind after a long day.” view full review

Beautiful Breakfast

“Breakfast was a highlight, featuring a lovely selection of cold and hot items in a beautifully designed dining area.” view full review

Welcoming Atmosphere

“The hotel offered a very welcoming environment, making it comfortable and stress-free for guests with pets and those with special needs.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Via XX Settembre 35, Genoa, Italy, 16121

Map view

street view

Via XX Settembre 35, Genoa, Italy, 16121

City landmarks

Aquarium

Aquarium of Genoa

1.1 km

Historic Site

Royal Palace Museum

1.4 km

Museum

Palazzo Rosso

740 m

Public Building

Palazzo Doria Tursi

660 m

Museum

Palazzo Bianco

820 m

Museum

Galata Maritime Museum

1.5 km

Piazza S. Luca 2

Palazzo Gio Battista Grimaldi

630 m

Belvedere Luigi Montaldo

Spianata Castelletto

1.0 km

Museum

House of Gerolamo Grimaldi

800 m

Via della Mercanzia 2

Palazzo di San Giorgio

910 m

Event hall

Porto Antico

1.5 km

Church

Basilica di Santa Maria di Castello

780 m

Calata Molo Vecchio 15 Magazzini del Cotone

Old Port

1.1 km

Piazza Cavour - Varco Mandraccio

Casa del Boia

1.1 km

Nearby

Square

Piazza De Ferrari

190 m

Church

Genoa Cathedral

600 m

Museum

Doge's Palace

530 m

Via Garibaldi 3

Palazzo Lercari-Parodi

500 m

Via Garibaldi 5

Palazzo Angelo Giovanni Spinola

510 m

Largo Eros Lanfranco 1

Palazzo Doria Spinola

360 m

Via di Porta Soprana

Christopher Columbus House

240 m

West from Piazza Fontane Marose Maddalena

Via Giuseppe Garibaldi

550 m

Via Garibaldi 4 Sede della Camera di Commercio

Palazzo Carrega-Cataldi

460 m

Via di Porta Soprana

Porta Soprana

410 m

Via Garibaldi 18/11/9

Musei di Strada Nuova

570 m

Square

Piazza San Matteo

500 m

Salita di Santa Caterina al civico 3

Palazzo Tomaso Spinola

370 m

Piazza Raffaele De Ferrari

220 m

Piazza Fontane Marose 2

Palazzo Paolo Battista e Niccolo Interiano

450 m

Square

Piazza Sarzano

590 m

Restaurants

Ristorante Giotto

20 m

Via Venti Settembre 35 at Hotel Bristol Palace

Mentelocale Bar Bistrot

70 m

Piazza Giacomo Matteotti 5 Palazzo Ducale

Trattoria Rosmarino

540 m

Salita del Fondaco 30 Corner Piazza de Ferrari

Yuan Restaurant

380 m

Via Ettore Vernazza 8

Ten Moody

100 m

Largo XII Ottobre 47r

Murena Suite

140 m

via XX Settembre 157 r

Cafhein

190 m

Via Fieschi 37/39R

Ristorante Santa Teresa

290 m

Via di Porta Soprana 55 R Vicino alle torri di porta soprana

Trattoria alle Due Torri

310 m

Salita del Prione 53R

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

central location

good facilities

unapproachable service

room size

8.0/10

Great

Rooms

8.1

Location

9.0

Service

8.0

Dining

7.3

Caroline

United Kingdom, May 2024

8.4/10

I had a pleasant stay at the hotel, with clean and comfortable rooms, and friendly staff. The location was fantastic for exploring Genoa, but the dining experience could be improved. The facilities were well-maintained and enjoyable.

Rooms

8.0

The rooms, though old, were very comfortable and offered views of the plaza.

Service

9.0

The staff was professional and helpful, leading to a nicer room upgrade.

Location

10.0

The hotel's location was perfect, right in the city center and close to major attractions and restaurants.

Dining

7.0

The dining was satisfactory, but there are better value options nearby.

Facilities

8.0

The hotel offered all necessary amenities with good service.

Bobby

United States, April 2024

7.8/10

I had a delightful stay at the hotel. The rooms were much smaller than the pictures showed, but they had good facilities, a balcony, and a gorgeous view. The service was a bit unapproachable, and despite several tries, they couldn't fix it promptly. The location was perfect, very central to everything in the city. The dining options were good and varied, but organization could be improved. Overall, a comfortable and convenient stay with a few minor drawbacks.

Rooms

8.0

The rooms were much smaller than the pictures showed, but they had good facilities and a balcony with a gorgeous view. Thank you.

Service

6.0

The service seemed a bit unapproachable, and they couldn't fix it despite several tries. Waiting times were longer than expected.

Location

9.0

The location is perfect, very central to basically everything you would want to see in the city. It is stunning and offers easy access to 24/7 parking.

Dining

7.0

Dining was good and varied, with a good assortment of Italian products. However, it needs better organization.

Facilities

9.0

The facilities were first-class and offered a range of amenities, making the stay comfortable and enjoyable.

central location

unapproachable service

Florence

United States, March 2024

8.6/10

The hotel is wonderfully located, very close to the historic Old Town and just a short distance from the harbor. The rooms are spacious and impeccably appointed, providing a charming stay with all the necessary amenities. The service is outstanding, with a very polite and courteous staff ready to assist with a smile.

Rooms

9.0

The room was large, featuring comfortable linens, a sparklingly clean bathroom, and excellent toiletries. It was a delightful and spacious accommodation.

Service

9.0

The staff was incredibly helpful, friendly, and always had a positive attitude. Their excellent service consciousness truly enhanced the overall experience.

Location

10.0

The location is fantastic, central to all of Genoa's major attractions. It's a quick walk to shopping, the train station, and the winding streets of the historic district.

Dining

7.0

The dining choices were plentiful, offering something for everyone, including those with specific dietary needs. However, the overall quality may not meet everyone's expectations.

Facilities

8.0

The facilities were well-kept and provided everything one may need for a comfortable stay.

Nicholas

United States, March 2024

8.2/10

I felt like royalty staying at this hotel! The rooms were well-equipped and comfortable, but maybe didn't match the photos entirely. The service was outstanding, especially in managing the morning rush for conference delegates. The location was perfect for exploring on foot, but there wasn't much atmosphere. The dining experience had a nice variety, although ordering food to the room wasn't an option. Overall, a great stay with a few minor drawbacks.

Rooms

8.0

The rooms were comfortable and well-proportioned, fit for royalty.

Service

9.0

The service was the best, and they managed the early morning rush very professionally.

Location

8.0

The location was great, right in the old town and close to the waterfront, perfect for exploring on foot.

Dining

7.0

The dining had a nice variety, but unfortunately couldn't order food to the room.

Facilities

9.0

The facilities were excellent overall.

John

United Kingdom, November 2023

7.8/10

My stay at Hotel Bristol Palace was a delightful experience. The rooms, while old, were incredibly comfortable and spacious, reflecting the charm of the hotel. The service, although lacking in customer details preparation, was satisfactory. The central location allowed for easy exploration of Genoa's city center, making it a perfect choice. The dining options were good, but there is room for improvement in offering more local products. Overall, a great value for the price paid.

Rooms

8.0

The rooms are old but very comfortable, and they are wonderfully decorated in line with the hotel's style.

Service

7.0

The staff could be more prepared with customer details, but their friendliness and efforts are commendable.

Location

9.0

The hotel's location is superb, being very central and offering easy access to all the main attractions in Genoa.

Dining

7.0

The dining experience was enjoyable with a variety of options, though an increase in handmade and local products would enhance it.

Facilities

8.0

The hotel provides essential facilities that meet the needs of guests.

William

United Kingdom, November 2023

7.0/10

I had a mixed experience at the hotel. The rooms were a bit disappointing due to cleanliness issues and lack of space but the bed was comfortable. The staff were friendly but some were unhelpful and rude. The location was convenient for exploring the city, although lacking atmosphere. The dining options were good overall but were not accommodating to all requests.

Rooms

6.0

The room wasn't completely clean, and it was old and small. However, the bed was large and comfortable.

Service

7.0

The staff, despite some being rude and unhelpful, tried to be friendly. However, the obligatory credit card copying was off-putting.

Location

7.0

The hotel's location near the main Piazza de Ferrari and shopping street was convenient for exploring the city, although lacking much atmosphere.

Dining

8.0

The dining options were good overall with a variety of food, but some requests were refused.

Facilities

Harry

United Kingdom, October 2023

9.0/10

The hotel had very nice and comfortable rooms, but moving rooms again was a bit inconvenient. The service was generally helpful, especially with storing our cases when we arrived early, but having to move late at night was a downside. The location was very convenient for shopping and exploring the old town of Genoa. The dining experience was excellent with a wide variety of fresh options, including homemade Majorcan products. Overall, a pleasant stay with some minor inconveniences.

Rooms

9.0

I was impressed by the very nice and comfortable room I had at the suite Colombo. The room was large, had comfortable linens, a sparklingly clean bathroom and floor, and all the great smelling toiletries that you'd expect.

Service

8.0

The staff were very polite and courteous, with excellent service consciousness overall. There were few exceptions, but the majority were helpful, especially with services like room service, dry cleaning, and housekeeping.

Location

10.0

The hotel's location was at the prime spot, right by the main square in the historic center of Genoa. It was close to the metro, central piazza, and easily walkable to Porto Antico, Via Garibaldi, and the palaces.

Dining

9.0

The dining experience was very good and fresh, full of choice with a mix of savoury and sweet, hot and cold options to cater to all cultures and diets.

Facilities

9.0

The facilities were top-notch, especially the dining area was in beautiful surroundings and packed with diverse choices for a satisfying meal.

Dennis

United States, September 2023

9.4/10

I had a fantastic stay at this hotel! The rooms were spacious, very clean, and cool, providing a comfortable and enjoyable experience. The service was top-notch, with quick responses to our requests and efficient staff. The location was absolutely perfect for exploring Genova, giving me easy access to all the city has to offer. The dining experience was excellent, set in beautiful surroundings. Overall, a great value for money with some minor downsides noted.

Rooms

10.0

I loved my room with its single bed, it was fantastic! The suite was huge, very clean, and had a cool interior.

Service

9.0

The service was exceptional, with quick responses to our requests and attentive staff.

Location

10.0

The hotel's prime location in the center of Genoa was perfect for exploring the city and provided easy access to all attractions.

Dining

9.0

I had an excellent dining experience with friendly and efficient staff, enjoying indulgent pastries in a nice second-floor setting.

Facilities

9.0

The hotel had great facilities both inside and out, providing guests with everything they need for a comfortable stay.

Carl

United States, September 2023

8.6/10

My stay at the hotel was fantastic! The rooms were spacious, clean, and beautifully furnished. I enjoyed the lovely outside terrace and the comfortable bed. The service was top-notch, with staff going above and beyond to make my stay memorable. The location was superb, close to major attractions and with easy access to transportation. The dining experience was satisfying, catering to different tastes. Overall, a great value for money.

Rooms

9.0

The rooms were clean, comfortable, and cool, with quality linen and all essential amenities.

Service

9.0

The staff was amazing, arranging everything with a smile and providing excellent service.

Location

9.0

The hotel's location is excellent, close to the historical center and main attractions, making it convenient for exploring the city.

Dining

8.0

The dining experience was wonderful, with a good variety of dishes to choose from, meeting my expectations for a satisfying meal.

Facilities

8.0

The hotel offers a range of facilities that enhance the overall guest experience.

Great location

Hard to find initially

Toby

United Kingdom, September 2023

8.2/10

The hotel is in a lovely location with charming, spacious rooms suitable for four adults. The service is top-notch and the staff are friendly and helpful. The dining options are varied but could be more consistent. The hotel offers a mix of local and international dishes. Overall, a great value for the money.

Rooms

9.0

The rooms were charming, spacious, and had early XXth Century furniture, which is quite rare nowadays. The suite Colombo was ample in size for four adults, featuring a large comfortable bed, a mini fridge, and a kettle.

Service

8.0

The staff were very friendly and helpful, their service was delightful. They even assisted with carrying our bags through the crowds to find a taxi nearby.

Location

9.0

The hotel's location is fantastic, right in a great spot with excellent food choices nearby. It's close to the old town, heritage centers, metro, central piazza, and within walking distance to Porto Antico, Via Garibaldi, and palaces.

Dining

7.0

The dining experience offered a great mix of local and international options. Although some dishes were consistent, others varied a bit from expectations.

Facilities

8.0

The hotel offers an array of facilities from room service to dry cleaning, housekeeping, laundry, valet parking, welcome drink, and pet amenities. Tours or ticket assistance is also available.

Michael

United Kingdom, August 2023

7.4/10

The hotel had a mix of pros and cons. The rooms were a bit small and allowed hallway noise, which disturbed my sleep, but on the other hand, they were impressively huge, cozy, and the bathroom was lovely. The service was friendly and professional, although the credit card copying seemed a bit off. The location was convenient for downtown activities and reaching the train station. The dining experience had its ups and downs with a good assortment of Italian products but had some issues with access cards. Overall, a stay with highs and lows worth considering.

Rooms

7.0

The rooms were huge, very impressive, and cozy, as was the bathroom too.

Service

8.0

The service was very friendly and professional.

Location

9.0

The location was great for downtown activities and close to the train station for connections.

Dining

6.0

The dining experience offered a good assortment of Italian products but had issues with access cards.

Facilities

7.0

The hotel facilities were decent and offered the essential amenities.

Daniel

United States, July 2023

6.8/10

I had a mixed experience at the hotel. While the location was superb in the city center and convenient for exploring, the room was a bit lackluster with some cleanliness issues and outdated decor. The service was attentive but sometimes overly enthusiastic, and the dining options were satisfactory but not exceptional. Despite some drawbacks, the facilities were decent, making it an average stay overall.

Rooms

6.0

The room was a bit dusty and tired, with old-fashioned furniture and some cleanliness issues.

Service

7.0

The staff were charming and attentive, though at times a bit too eager with room cleaning.

Location

8.0

The hotel's location in the city center was convenient for exploring and shopping, but sitting outside on the terrace could be bothersome.

Dining

6.0

The dining experience was okay, with an upgrade to a junior suite but not exceptional compared to the hotel's architecture.