The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious and well-appointed, complete with complimentary water and darkening curtains for a perfect night's sleep.” view full review
Modern Bathrooms
“I loved the bathroom's modern design and spacious layout, making it a good place to unwind after a long day.” view full review
Beautiful Breakfast
“Breakfast was a highlight, featuring a lovely selection of cold and hot items in a beautifully designed dining area.” view full review
Welcoming Atmosphere
“The hotel offered a very welcoming environment, making it comfortable and stress-free for guests with pets and those with special needs.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Via XX Settembre 35,
Genoa,
Italy,
16121,
Liguria
Map view
street view
Via XX Settembre 35,
Genoa,
Italy,
16121,
Liguria
City landmarks
Aquarium
Aquarium of Genoa
1.1
km
Historic Site
Royal Palace Museum
1.4
km
Museum
Palazzo Rosso
740 m
Public Building
Palazzo Doria Tursi
660 m
Museum
Palazzo Bianco
820 m
Museum
Galata Maritime Museum
1.5
km
Piazza S. Luca 2
Palazzo Gio Battista Grimaldi
630 m
Belvedere Luigi Montaldo
Spianata Castelletto
1.0
km
Museum
House of Gerolamo Grimaldi
800 m
Via della Mercanzia 2
Palazzo di San Giorgio
910 m
Event hall
Porto Antico
1.5
km
Church
Basilica di Santa Maria di Castello
780 m
Calata Molo Vecchio 15 Magazzini del Cotone
Old Port
1.1
km
Piazza Cavour - Varco Mandraccio
Casa del Boia
1.1
km
Nearby
Square
Piazza De Ferrari
190 m
Church
Genoa Cathedral
600 m
Museum
Doge's Palace
530 m
Via Garibaldi 3
Palazzo Lercari-Parodi
500 m
Via Garibaldi 5
Palazzo Angelo Giovanni Spinola
510 m
Largo Eros Lanfranco 1
Palazzo Doria Spinola
360 m
Via di Porta Soprana
Christopher Columbus House
240 m
West from Piazza Fontane Marose Maddalena
Via Giuseppe Garibaldi
550 m
Via Garibaldi 4 Sede della Camera di Commercio
Palazzo Carrega-Cataldi
460 m
Via di Porta Soprana
Porta Soprana
410 m
Via Garibaldi 18/11/9
Musei di Strada Nuova
570 m
Square
Piazza San Matteo
500 m
Salita di Santa Caterina al civico 3
Palazzo Tomaso Spinola
370 m
Piazza Raffaele De Ferrari
Piazza Raffaele De Ferrari
220 m
Piazza Fontane Marose 2
Palazzo Paolo Battista e Niccolo Interiano
450 m
Square
Piazza Sarzano
590 m
Restaurants
Ristorante Giotto
20 m
Via Venti Settembre 35 at Hotel Bristol Palace
Mentelocale Bar Bistrot
70 m
Piazza Giacomo Matteotti 5 Palazzo Ducale
Trattoria Rosmarino
540 m
Salita del Fondaco 30 Corner Piazza de Ferrari
Yuan Restaurant
380 m
Via Ettore Vernazza 8
Ten Moody
100 m
Largo XII Ottobre 47r
Murena Suite
140 m
via XX Settembre 157 r
Cafhein
190 m
Via Fieschi 37/39R
Ristorante Santa Teresa
290 m
Via di Porta Soprana 55 R Vicino alle torri di porta soprana
Trattoria alle Due Torri
310 m
Salita del Prione 53R
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
central location
good facilities
unapproachable service
room size
8.0/10
Great
Rooms
8.1
Location
9.0
Service
8.0
Dining
7.3
Guest reviews
8.0/10
based on 13 reviews
9.1
9.1/10 based on 6335 reviews
Caroline
United Kingdom,
May
2024
8.4/10
I had a pleasant stay at the hotel, with clean and comfortable rooms, and friendly staff. The location was fantastic for exploring Genoa, but the dining experience could be improved. The facilities were well-maintained and enjoyable.
Rooms
8.0
The rooms, though old, were very comfortable and offered views of the plaza.
Service
9.0
The staff was professional and helpful, leading to a nicer room upgrade.
Location
10.0
The hotel's location was perfect, right in the city center and close to major attractions and restaurants.
Dining
7.0
The dining was satisfactory, but there are better value options nearby.
Facilities
8.0
The hotel offered all necessary amenities with good service.
Bobby
United States,
April
2024
7.8/10
I had a delightful stay at the hotel. The rooms were much smaller than the pictures showed, but they had good facilities, a balcony, and a gorgeous view. The service was a bit unapproachable, and despite several tries, they couldn't fix it promptly. The location was perfect, very central to everything in the city. The dining options were good and varied, but organization could be improved. Overall, a comfortable and convenient stay with a few minor drawbacks.
Rooms
8.0
The rooms were much smaller than the pictures showed, but they had good facilities and a balcony with a gorgeous view. Thank you.
Service
6.0
The service seemed a bit unapproachable, and they couldn't fix it despite several tries. Waiting times were longer than expected.
Location
9.0
The location is perfect, very central to basically everything you would want to see in the city. It is stunning and offers easy access to 24/7 parking.
Dining
7.0
Dining was good and varied, with a good assortment of Italian products. However, it needs better organization.
Facilities
9.0
The facilities were first-class and offered a range of amenities, making the stay comfortable and enjoyable.
central location
unapproachable service
Florence
United States,
March
2024
8.6/10
The hotel is wonderfully located, very close to the historic Old Town and just a short distance from the harbor. The rooms are spacious and impeccably appointed, providing a charming stay with all the necessary amenities. The service is outstanding, with a very polite and courteous staff ready to assist with a smile.
Rooms
9.0
The room was large, featuring comfortable linens, a sparklingly clean bathroom, and excellent toiletries. It was a delightful and spacious accommodation.
Service
9.0
The staff was incredibly helpful, friendly, and always had a positive attitude. Their excellent service consciousness truly enhanced the overall experience.
Location
10.0
The location is fantastic, central to all of Genoa's major attractions. It's a quick walk to shopping, the train station, and the winding streets of the historic district.
Dining
7.0
The dining choices were plentiful, offering something for everyone, including those with specific dietary needs. However, the overall quality may not meet everyone's expectations.
Facilities
8.0
The facilities were well-kept and provided everything one may need for a comfortable stay.
Nicholas
United States,
March
2024
8.2/10
I felt like royalty staying at this hotel! The rooms were well-equipped and comfortable, but maybe didn't match the photos entirely. The service was outstanding, especially in managing the morning rush for conference delegates. The location was perfect for exploring on foot, but there wasn't much atmosphere. The dining experience had a nice variety, although ordering food to the room wasn't an option. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable and well-proportioned, fit for royalty.
Service
9.0
The service was the best, and they managed the early morning rush very professionally.
Location
8.0
The location was great, right in the old town and close to the waterfront, perfect for exploring on foot.
Dining
7.0
The dining had a nice variety, but unfortunately couldn't order food to the room.
Facilities
9.0
The facilities were excellent overall.
John
United Kingdom,
November
2023
7.8/10
My stay at Hotel Bristol Palace was a delightful experience. The rooms, while old, were incredibly comfortable and spacious, reflecting the charm of the hotel. The service, although lacking in customer details preparation, was satisfactory. The central location allowed for easy exploration of Genoa's city center, making it a perfect choice. The dining options were good, but there is room for improvement in offering more local products. Overall, a great value for the price paid.
Rooms
8.0
The rooms are old but very comfortable, and they are wonderfully decorated in line with the hotel's style.
Service
7.0
The staff could be more prepared with customer details, but their friendliness and efforts are commendable.
Location
9.0
The hotel's location is superb, being very central and offering easy access to all the main attractions in Genoa.
Dining
7.0
The dining experience was enjoyable with a variety of options, though an increase in handmade and local products would enhance it.
Facilities
8.0
The hotel provides essential facilities that meet the needs of guests.
William
United Kingdom,
November
2023
7.0/10
I had a mixed experience at the hotel. The rooms were a bit disappointing due to cleanliness issues and lack of space but the bed was comfortable. The staff were friendly but some were unhelpful and rude. The location was convenient for exploring the city, although lacking atmosphere. The dining options were good overall but were not accommodating to all requests.
Rooms
6.0
The room wasn't completely clean, and it was old and small. However, the bed was large and comfortable.
Service
7.0
The staff, despite some being rude and unhelpful, tried to be friendly. However, the obligatory credit card copying was off-putting.
Location
7.0
The hotel's location near the main Piazza de Ferrari and shopping street was convenient for exploring the city, although lacking much atmosphere.
Dining
8.0
The dining options were good overall with a variety of food, but some requests were refused.
Facilities
Harry
United Kingdom,
October
2023
9.0/10
The hotel had very nice and comfortable rooms, but moving rooms again was a bit inconvenient. The service was generally helpful, especially with storing our cases when we arrived early, but having to move late at night was a downside. The location was very convenient for shopping and exploring the old town of Genoa. The dining experience was excellent with a wide variety of fresh options, including homemade Majorcan products. Overall, a pleasant stay with some minor inconveniences.
Rooms
9.0
I was impressed by the very nice and comfortable room I had at the suite Colombo. The room was large, had comfortable linens, a sparklingly clean bathroom and floor, and all the great smelling toiletries that you'd expect.
Service
8.0
The staff were very polite and courteous, with excellent service consciousness overall. There were few exceptions, but the majority were helpful, especially with services like room service, dry cleaning, and housekeeping.
Location
10.0
The hotel's location was at the prime spot, right by the main square in the historic center of Genoa. It was close to the metro, central piazza, and easily walkable to Porto Antico, Via Garibaldi, and the palaces.
Dining
9.0
The dining experience was very good and fresh, full of choice with a mix of savoury and sweet, hot and cold options to cater to all cultures and diets.
Facilities
9.0
The facilities were top-notch, especially the dining area was in beautiful surroundings and packed with diverse choices for a satisfying meal.
Dennis
United States,
September
2023
9.4/10
I had a fantastic stay at this hotel! The rooms were spacious, very clean, and cool, providing a comfortable and enjoyable experience. The service was top-notch, with quick responses to our requests and efficient staff. The location was absolutely perfect for exploring Genova, giving me easy access to all the city has to offer. The dining experience was excellent, set in beautiful surroundings. Overall, a great value for money with some minor downsides noted.
Rooms
10.0
I loved my room with its single bed, it was fantastic! The suite was huge, very clean, and had a cool interior.
Service
9.0
The service was exceptional, with quick responses to our requests and attentive staff.
Location
10.0
The hotel's prime location in the center of Genoa was perfect for exploring the city and provided easy access to all attractions.
Dining
9.0
I had an excellent dining experience with friendly and efficient staff, enjoying indulgent pastries in a nice second-floor setting.
Facilities
9.0
The hotel had great facilities both inside and out, providing guests with everything they need for a comfortable stay.
Carl
United States,
September
2023
8.6/10
My stay at the hotel was fantastic! The rooms were spacious, clean, and beautifully furnished. I enjoyed the lovely outside terrace and the comfortable bed. The service was top-notch, with staff going above and beyond to make my stay memorable. The location was superb, close to major attractions and with easy access to transportation. The dining experience was satisfying, catering to different tastes. Overall, a great value for money.
Rooms
9.0
The rooms were clean, comfortable, and cool, with quality linen and all essential amenities.
Service
9.0
The staff was amazing, arranging everything with a smile and providing excellent service.
Location
9.0
The hotel's location is excellent, close to the historical center and main attractions, making it convenient for exploring the city.
Dining
8.0
The dining experience was wonderful, with a good variety of dishes to choose from, meeting my expectations for a satisfying meal.
Facilities
8.0
The hotel offers a range of facilities that enhance the overall guest experience.
Great location
Hard to find initially
Toby
United Kingdom,
September
2023
8.2/10
The hotel is in a lovely location with charming, spacious rooms suitable for four adults. The service is top-notch and the staff are friendly and helpful. The dining options are varied but could be more consistent. The hotel offers a mix of local and international dishes. Overall, a great value for the money.
Rooms
9.0
The rooms were charming, spacious, and had early XXth Century furniture, which is quite rare nowadays. The suite Colombo was ample in size for four adults, featuring a large comfortable bed, a mini fridge, and a kettle.
Service
8.0
The staff were very friendly and helpful, their service was delightful. They even assisted with carrying our bags through the crowds to find a taxi nearby.
Location
9.0
The hotel's location is fantastic, right in a great spot with excellent food choices nearby. It's close to the old town, heritage centers, metro, central piazza, and within walking distance to Porto Antico, Via Garibaldi, and palaces.
Dining
7.0
The dining experience offered a great mix of local and international options. Although some dishes were consistent, others varied a bit from expectations.
Facilities
8.0
The hotel offers an array of facilities from room service to dry cleaning, housekeeping, laundry, valet parking, welcome drink, and pet amenities. Tours or ticket assistance is also available.
Michael
United Kingdom,
August
2023
7.4/10
The hotel had a mix of pros and cons. The rooms were a bit small and allowed hallway noise, which disturbed my sleep, but on the other hand, they were impressively huge, cozy, and the bathroom was lovely. The service was friendly and professional, although the credit card copying seemed a bit off. The location was convenient for downtown activities and reaching the train station. The dining experience had its ups and downs with a good assortment of Italian products but had some issues with access cards. Overall, a stay with highs and lows worth considering.
Rooms
7.0
The rooms were huge, very impressive, and cozy, as was the bathroom too.
Service
8.0
The service was very friendly and professional.
Location
9.0
The location was great for downtown activities and close to the train station for connections.
Dining
6.0
The dining experience offered a good assortment of Italian products but had issues with access cards.
Facilities
7.0
The hotel facilities were decent and offered the essential amenities.
Daniel
United States,
July
2023
6.8/10
I had a mixed experience at the hotel. While the location was superb in the city center and convenient for exploring, the room was a bit lackluster with some cleanliness issues and outdated decor. The service was attentive but sometimes overly enthusiastic, and the dining options were satisfactory but not exceptional. Despite some drawbacks, the facilities were decent, making it an average stay overall.
Rooms
6.0
The room was a bit dusty and tired, with old-fashioned furniture and some cleanliness issues.
Service
7.0
The staff were charming and attentive, though at times a bit too eager with room cleaning.
Location
8.0
The hotel's location in the city center was convenient for exploring and shopping, but sitting outside on the terrace could be bothersome.
Dining
6.0
The dining experience was okay, with an upgrade to a junior suite but not exceptional compared to the hotel's architecture.
Facilities
7.0
The facilities were average, nothing extraordinary but decent enough for a comfortable stay.
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